Brisbane AI consultancy
Same Team.
More Done.
Hands-on AI training on your team's real work, plus the systems that keep it going. Brisbane-based, Claude certified, and you work with me directly.
What I Do
Where to Start
Pick the problem closest to yours. Each starts with a free 30-minute call.
Or go straight to a service
Training
Your team has AI tools. Training gets them using them every day, with hands-on sessions built around your real work, so AI sticks after I leave.
Learn more →Advisory & Audits
A senior operator on call for the months when you need judgment more than a build. Or a 14-day audit that maps where AI fits, and where it doesn't.
Learn more →AI Operating System
One place where AI knows your business, your numbers and your clients, so you stop re-explaining and start delegating. I install it, then train the people who run it.
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Builds
When the answer is a build: custom integrations for your systems and CRM, and AI voice agents that answer the phone and book customers in. Deployed and supported.
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25+
Years in tech
Work With Me
I Speak Business. I Build the Technology.
I'm Ben Williams, founder of Ben Glyn Pty Ltd. Most AI advice comes from one side: consultants who can't build, or developers who don't understand the business. I've spent 25+ years doing both, across investment, property, finance and hospitality, including 12 years running data analytics for a $10B+ property portfolio at QIC.
Today I hold all five of Anthropic's Claude certifications. That means I can sit with you to work out where AI genuinely fits, train your team until it sticks, and then build and support what you need. When you work with Ben Glyn, you work with me.
Fully Claude Certified
All five Anthropic Claude certifications, including Claude Certified Architect (Professional)
Claude Partner Network
Ben Glyn Pty Ltd is Certified in the Claude Partner Network.
Business and Technical
MBA (Distinction) and MSc Computer Science. I speak your language and build the solution
Hands-On
You work directly with me, not a team of juniors
25+
Years in Tech & Process
5/5
Anthropic Claude Certifications
31%
Of One Client's Revenue via Voice Agent
14
Days to Find Your AI Wins
Teaching Is Proof
I Teach in Public, Every Week
Real builds, real lessons, plain English. A new video every Friday on YouTube, so you can see exactly how I'd work with your team before you book a call.
New to AI? Start with the free five-session AI Adoption Series I run with Mason Anderson of Automate What. Get the free series
Case Study
95%
After-hours calls captured
How Top of the Town Stopped Missing Booking Calls
Top of the Town, a busy holiday park in Queensland, was missing up to 40% of after-hours booking enquiries. Guests calling after 5pm got voicemail, and most didn't leave a message. They were losing bookings to competitors who answered.
I built them an AI voice agent, Janey, in under 3 weeks. It answers every call, checks cabin availability in real time via RMS Cloud, books guests in, and sends confirmation emails, all without staff involvement. Within the first month, after-hours call capture went from 60% to over 95%.
“The AI Receptionist was so successful that we now use her (Janey) during core office hours too. This has freed up our staff to focus on other tasks around the park. 31% of our revenue has been processed through the voice agent.”
Jeff Lord
Manager, Top of the Town
95%
After-hours calls captured
3 weeks
From discovery call to go-live
10+
Extra bookings per month
Start Free
Not Ready for a Call?
Learn at your own pace first. Everything here is free.
Free series
AI Adoption Series
Five sessions with Mason Anderson of Automate What on getting AI working in a real business. Sign up for the cheat sheets and a free Claude skill.
Get the free series →Or get all eleven skills in the paid Skills KitFree tool
AI ROI Calculator
Estimate the return from an AI voice agent or an AI audit for your business: savings and ROI. No sign-up needed to see the numbers.
Work out your ROI →Free template
One-Page AI Rules
Six plain rules for using AI at work: which tools, what stays out, and who checks what. Add your details and share them with your team.
Get the rules →FAQ
Frequently Asked
Questions
Hands-on sessions built around your team's real work, not generic demos. Your people learn to use Claude, ChatGPT and Claude Code day to day, write prompts that get reliable results, check AI output before acting on it, and spot the tasks worth handing over. Formats range from a half-day leadership briefing to team workshops, ongoing sessions and 1-on-1 coaching. The aim is that AI sticks after I leave.
Let's Talk About Your Business
Book a free 30-minute discovery call. I'll look at where your team is losing time, where AI could help, and where it won't. No pitch, just a conversation.
Free 30 minNo obligationAdvice for your business